IT Support That Actually Works for Your Business
Stop worrying about technology. Our automated systems keep your business running smoothly while you focus on what matters most - growing your company.
Month-to-month billing • No long-term contracts • Setup in under 10 minutes
System Health
Real-time monitoring • Automated alerts • 24/7 protection
Everything Your Business Needs to Stay Secure and Running
Our automated systems handle all the technical stuff, so you can focus on running your business. No complicated setups, no confusing tech talk.
- 24/7 remote support
- Hardware troubleshooting
- Software installation & updates
- User training & guidance
- Issue tracking & resolution
- Threat monitoring & detection
- Firewall management
- Email security
- Employee training
- Incident response
- Cloud migration planning
- Infrastructure setup
- Data backup & recovery
- Performance optimization
- Cost management
- Network design & setup
- Wi-Fi optimization
- VPN configuration
- Performance monitoring
- Troubleshooting & maintenance
- Automated backup systems
- Disaster recovery planning
- Data restoration services
- Compliance management
- Recovery testing
- Compliance assessments
- Policy development
- Audit preparation
- Risk management
- Documentation & reporting
Simple, Transparent Pricing
No hidden fees, no surprise charges, no long-term contracts. Choose the plan that fits your business and cancel anytime.
Simple, Transparent Pricing
No hidden fees, no surprise charges, no long-term contracts. Choose the plan that fits your business and cancel anytime.
- 24/7 Monitoring & Alerts
- Managed Antivirus & Anti-Malware
- Automated Patch Management
- Data Backup & Recovery
- Remote Support
- Priority Support Queue
- Dedicated Account Manager
- Quarterly Business Reviews
- Advanced Threat Protection
- Compliance Reporting
- 24/7 Monitoring & Alerts
- Managed Antivirus & Anti-Malware
- Automated Patch Management
- Data Backup & Recovery
- Remote Support
- Priority Support Queue
- Dedicated Account Manager
- Quarterly Business Reviews
- Advanced Threat Protection
- Compliance Reporting
- 24/7 Monitoring & Alerts
- Managed Antivirus & Anti-Malware
- Automated Patch Management
- Data Backup & Recovery
- Remote Support
- Priority Support Queue
- Dedicated Account Manager
- Quarterly Business Reviews
- Advanced Threat Protection
- Compliance Reporting
All plans are month-to-month with no long-term contracts
Frequently Asked Questions
Every plan includes 24/7 monitoring of your computers, automatic security updates, and business-grade antivirus protection. When issues are detected, we'll send you clear guidance through our ticketing system to help resolve them. Proactive Guard adds advanced threat protection that actively blocks hackers and phishing attempts. Total Command adds automatic backup of all your emails and files with one-click recovery, plus a dedicated account manager who knows your business. Hands-on remote support and project work are available at our hourly rate.
Once you sign up, you'll get a simple software installer to run on each computer. It takes about 5 minutes per device. We handle everything else - configuring your security settings, setting up monitoring, and making sure everything's protected. Most businesses are fully up and running within 24-48 hours.
Submit a ticket through your dashboard or email us directly. We'll respond with clear steps, recommendations, or relevant resources to resolve the issue. If the problem requires hands-on remote support, we offer that at $195/hour. For Essential Shield plans, we respond within one business day. Proactive Guard and above get priority response.
Yes, both. And Linux if you have it.
Monthly plans with no long-term commitment. You can cancel anytime. We'd rather earn your business every month than lock you in.
On-site visits, hardware purchases, hands-on remote support, major projects like office moves or new network buildouts, and after-hours emergency support are billed separately or available at our hourly rate. We're transparent about this upfront - no surprise invoices.
Traditional IT support is reactive - you pay someone to fix things after they've already gone wrong, and you're down until they're available. We're proactive. Our monitoring catches problems before they become outages, security updates happen automatically, and threats get blocked before they reach you. You pay a predictable monthly fee instead of surprise repair bills, and your business stays running.
Our plans include business-grade security that replaces consumer antivirus. Our system will install and configure your new protection automatically. You may need to uninstall your previous antivirus software - we'll provide instructions if needed.
What Our Customers Say
Don't just take our word for it. Here's what real business owners say about working with ProTechGuard.
"Before ProTechGuard, I was constantly worried about our computers and data. Now everything just works, and I can focus on my clients instead of IT problems."
"The best part is how simple everything is. No confusing technical stuff - they just keep our systems running and secure. Worth every penny."
"We had a major computer crash last month, and ProTechGuard had us back up and running in 20 minutes. Their backup system saved our business."
"Finally, IT support that speaks plain English! When I call with a problem, they explain everything clearly and fix it fast."
"The automated monitoring caught a security threat before it became a problem. I sleep better knowing our client data is protected 24/7."
"No more surprise IT bills or emergency repairs. ProTechGuard keeps everything running smoothly for one predictable monthly fee."